Sunbelt Industrial Trucks has been named MHEDA MVP in 2012, 2013, 2014, 2015 and 2016 for delivering a superior customer service experience. See below for some of the perks of our quality forklift service programs.
Service Calls: Clients have the option of calling into our dispatcher or e-mailing their request for service. Our vans are equipped with a satellite GPS system and cell phones in order to ensure quick and accurate communication. We understand your urgency and also understand that when your forklift equipment is not operating, it costs you money. Our typical response time is 2-3 hours!
Planned Maintenance and Fleet Management: Sunbelt Industrial offers planned maintenance for all of your material handling equipment. Planned maintenance programs can be custom designed in the right interval (monthly, bi-monthly, or quarterly) to meet your specific needs. All of your service records are kept in our computer files. We can provide a complete review of all work performed on each unit in your fleet and provide a cost analysis of your equipment at no additional cost.
Full Forklift Maintenance: Sunbelt Industrial offers full maintenance programs which guarantee your maintenance costs from 12-72 months. This program is custom designed for your specific application. It is understood that every minute your unit is out of service, your bottom line is affected. That is why we have the full maintenance program in place. The full maintenance program eliminates your forklift problems. Focus is the key. Our technician will perform scheduled maintenance to ensure that we will reach our mutual goal of 100% uptime. In the event that a unit is out of service, a loaner unit is provided. Our service team works any a wide variety of brands including Doosan, Big Joe, UniCarriers and Komatsu forklifts. The service department employees at Sunbelt Industrial are some of the most talented and dedicated professionals in our industry. Our goal is to improve the productivity and profit of our clients. The service department is united in our effort to meet the goal each and every day. Please contact any of our service department personnel for more information.